Privacy Policy

Brainkandy Media · Effective October 5, 2026

Text messaging data: Brainkandy Media ("we," "us," or "our") does not share customer opt-in information, including phone numbers and consent records, with any affiliates or third parties for marketing, promotional, or any other purposes unrelated to providing our direct services. All text messaging originator opt-in data is kept strictly confidential.

1. Information we collect

  • Personal information: name, email, phone number, business name and address, and the answers you give in our forms.
  • Payments: processed by our payment processor. We do not store full card numbers.
  • Consent records: opt-in records and timestamps for SMS and email.
  • Website data: IP address, browser and device type, usage data and cookies.
  • Service records: inquiries, appointments, session recordings (made with your knowledge) and service history.

2. How we use it

To provide and improve our services, process payments, communicate with you about inquiries and appointments, improve our website, prevent fraud, and keep records of your communication preferences and consent.

3. SMS messaging

If you opt in to our text messages, you agree to receive messages related to our services, including appointment reminders, customer support and important updates. You will only receive messages if you have explicitly opted in, and we keep timestamped records of every opt-in.

Opt out: reply STOP at any time. You'll receive one final confirmation, and no further messages unless you opt in again. Help: reply HELP or email [email protected]. Message frequency varies. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

4. Sharing

We do not sell, rent or trade personal information. We share it only with service providers who help us operate (payment processing, scheduling, SMS delivery) as needed to provide our services, when required by law, or as part of a business transfer, in which case this policy still applies. None of this includes text messaging opt-in data and consent, which is never shared with third parties other than the aggregators and providers that deliver our text messages.

5. Security

We use reasonable measures to protect your information, including secure, access-controlled systems from our software providers. No method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

6. Cookies

We use cookies to understand site traffic, remember preferences and improve our website. You can control cookies in your browser settings.

7. Your choices

You can access, update or delete your information, unsubscribe from emails using the link in any email, opt out of texts by replying STOP, and withdraw consent at any time by contacting us.

8. Other websites

Our site may link to other websites. We are not responsible for their privacy practices.

9. Changes

We may update this policy. The current version and its effective date will always be on this page.

10. Contact

Brainkandy Media
Phone: +1 720-235-3358
Email: [email protected]
Website: brainkandy.media

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